Customer service

You can contact Customer Service by sending an email to loreen@umgstores.fr

Requests are usually processed within a maximum of 48 hours (working days).

For faster processing, please include your order number and the subject of your request in the subject line of your email:

• Order/Cancellation

• Order Shipping/Tracking

• Returns/Refunds

• Concert presale code operation

• Others

You can also consult our help sections:

Returns and Refunds

Shipping